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No Longer Enough To Just React – A Shift In Frontline Roles
With rising costs, increased competition in the marketplace and the slow recovery of the economy, businesses can no longer afford to react. Instead they need to be more proactive in managing customer service to meet expectations. It is no longer enough to...
Humanitarian Innovation that Starts with Communities
Understanding the processes of refugee and humanitarian innovation and the constraints and opportunities experienced in ‘bottom-up’ problem-solving has far-reaching implications for humanitarian practice.Last month we participated in National Refugee Week 2015,...
Business Reimagined
Re-Inventing Productivity : Dave Coplin, Microsoft – Digital 2015
Dave Coplin is Chief Envisioning Officer at Microsoft UK. Dave delivered his presentation 'Re-Inventing Productivity' at Digital 2015, with a focus on the people who use technology. In his typical and hugely engaging style, Dave gave insight into how organisations...
Refugee Week 2015
Locality Solutions celebrated Refugee Week 2015. An Opportunity to get together, create and celebrate the contribution and resilience of Refugees in the UK. Additional InformationRefugee Week Official Site
‘Cities that Sense and Respond’ – Anthony Vanky, Digital 2015
Anthony Vanky is a partner strategist and researcher at the MIT Senseable City Lab, a multidisciplinary research group at the Massachusetts Institute of Technology that studies the interface between cities, people and technologies, here Anthony investigates Cities...