The Welsh Government with Tai Pawb have released guidance on dealing with hate crime for social landlords.
You can find it here. Alicja Zalesinska, director of Tai Pawb, has been urging housing organisations to look at the issues from the victims’ perspective. This may be a cultural shift in many organisations as they start looking at their policies and processes.
The guidelines go over priorities and good practice examples along with advice for Social landlords. The update focuses on prevention, increasing reporting, support & enforcement, multi-agency working, monitoring & evaluation.