by OllieJohn | Feb 6, 2017 | Professional Services
We strive to deliver a single seamless journey across all touch-points from initial enquiry right through to any required post sales support. We’ll assign a customer account manager and designated point of contact throughout the whole process. At locality,...
by OllieJohn | Jun 17, 2016 | People & Culture, Professional Services
Knowing where the customer decision-making process starts and ends let alone how and when to start engaging with customers is more than a challenge but a necessity. During the last few years the customer decision-making process has been turned on its head. Gone are...
by OllieJohn | Jun 12, 2016 | Professional Services, Social Innovation, Technology
Taff Housing Association is one of 3 long established community based HAs in Cardiff, we’re 41 years old this year! 41 years and we find ourselves at the beginning of another transformation journey. A journey which has several key pillars – these include leadership,...
by OllieJohn | May 9, 2016 | Uncategorized
The sustainable development goals (SDGs) are a new, universal set of goals, targets and indicators that UN member states will be expected to use to frame their agendas and political policies over the next 15 years. The Global Goals follow and expand on the millennium...
by OllieJohn | May 8, 2016 | Rachel Williams, Uncategorized
A domestic abuse survivor who was shot by her estranged husband at her hairdressing business is to speak at a Cardiff housing conference in the hope of helping others experiencing abuse. Rachel Williams, who is now a campaigner and ambassador for Welsh Women’s Aid,...
