by Karen Boparoy | Nov 5, 2015 | Anti Social Behaviour, Housing, Uncategorized
Chief Executives and Directors of public sector bodies are recognising more than ever that technology will play an integral role to ensure positive business conditions in what is currently a turbulent sector dictated by external factors and a chief executive’s...
by Karen Boparoy | Jul 30, 2015 | Technology, Uncategorized
Delivering Customer ExcellenceCustomer loyalty is a direct result of a company’s ability to successfully interact with customers giving them what they want, when they want it. With the consumerisation of IT, customers now also want the ability to interact with...
by Karen Boparoy | Jul 26, 2015 | Technology, Uncategorized
With rising costs, increased competition in the marketplace and the slow recovery of the economy, businesses can no longer afford to react. Instead they need to be more proactive in managing customer service to meet expectations. It is no longer enough to...
by Karen Boparoy | Jun 11, 2015 | Social Innovation, Uncategorized
In this period of austerity, the focus for public sector bodies in the UK is to ensure people, processes and technology are lined up to deliver more effective citizen-centred public services and improve joined up working in society.We’re in a time where radical...
